Job Description

Job Purpose

To provide comprehensive executive, administrative, clinical and operational support to Dr Itunu Johnson, ensuring the effective management of her professional commitments, clinical activities, communications and wider projects.

The role involves coordinating daily administrative responsibilities, supporting patient-related processes, managing professional correspondence and assisting with research, educational content and health advocacy initiatives.

Key Responsibilities

A. Executive and Personal Assistance

Manage and respond to emails on behalf of Dr Itunu.
Draft professional correspondence, letters and follow-up communications.
Coordinate appointments, meetings and professional engagements.
Manage schedules, monitor deadlines and follow up on outstanding tasks.
Prepare documents, briefing notes and meeting materials.
Handle personal and professional administrative requests as required.

B. Clinical Administration and Patient Coordination

Prepare consultation summaries, GP letters, referral letters and other clinical correspondence.
Organise patient records, consultation notes and investigation reports.
Coordinate patient appointments and follow-ups.
Liaise with patients regarding investigations, prescriptions and treatment-related administrative matters.
Coordinate medication follow-ups for patients in Nigeria.
Liaise with laboratories, pharmacies, diagnostic centres and other healthcare providers.
Prepare patient forms and clinical documentation.
Support the organisation of clinical workflows across UK and Nigerian activities.

C. Practice and Operational Support

Coordinate administrative activities relating to Dr Itunu's clinical practice.
Maintain organised records, documents and administrative systems.
Assist with the preparation and maintenance of policies and operational documents.
Monitor outstanding operational tasks and ensure timely completion.
Complete applications, forms and other administrative documentation.

D. Communications and Social Media Oversight

Monitor social media activities and coordinate with content creation and management teams.
Follow up on agreed content schedules and deliverables.
Support the development and review of professional communications.
Assist with website content, professional biographies, and profiles.
Coordinate digital communications and awareness campaigns.

E. Research, Writing and Educational Content

Research assigned clinical, academic and healthcare topics.
Develop and edit educational content, including Osmosis course materials.
Prepare articles, reports, learning resources and presentations.
Assist with literature reviews and professional research projects.
Support the development of health education materials, particularly in women's health, menopause and metabolic health.

F. Speaking Engagements and Professional Activities

Coordinate speaking engagements, webinars, conferences and professional meetings.
Liaise with event organisers and external stakeholders.
Prepare presentation slides, speaker biographies and supporting materials.
Conduct background research for presentations and professional engagements.
Manage event-related correspondence and follow-ups.

G. HEAL and Black Health Equity Day

Support the planning and coordination of HEAL and Black Health Equity Day initiatives.
Assist with research, report writing and campaign development.
Coordinate webinars, events and stakeholder communications.
Prepare presentations, educational materials and project documents.
Liaise with speakers, contributors and partner organisations.
Support project administration and follow-up activities.

Essential Skills and Competencies

Excellent written and verbal communication.
Strong organisational and time-management skills.
Excellent attention to detail.
Clinical documentation and administrative experience.
Research, writing and editing skills.
Proficiency in Microsoft Office and digital administrative tools.
Ability to manage multiple responsibilities and deadlines.
Professionalism, discretion and confidentiality.
Ability to work independently and take initiative.
Strong interpersonal and stakeholder management skills.

Confidentiality and Professional Conduct

Maintain strict confidentiality regarding patient information and Dr Itunu's personal and professional affairs.
Handle patient information in accordance with applicable data protection requirements.
Ensure clinical correspondence and documentation are reviewed and authorised by the responsible clinician where appropriate.
Escalate concerns to Dr Itunu.
Work within the professional boundaries of the role.

Expected Outcomes

Effective management of Dr Itunu's correspondence and administrative workload.
Well-coordinated patient administration and clinical documentation.
Timely completion of administrative and operational responsibilities.
Effective coordination of professional engagements and projects.
Consistent support for research, educational and health advocacy activities.
Reduced administrative burden, allowing Dr Itunu to focus on her clinical practice and wider professional responsibilities.

Recruitment Privacy Notice

We are committed to protecting your privacy. This notice explains how we handle the information you provide when applying for a role with Dr Itunu Johnson.

What we collect

Only the information needed to assess your application: your name, contact details, country of residence, professional experience, supporting statement and CV.

How we use it

Your information is used solely to review your application and, if you are shortlisted, to contact you about the role. It is not used for any other purpose.

How we protect and access it

Applications and CVs are stored securely with restricted access. CVs are never made publicly available and are only accessed by authorised personnel involved in recruitment.

How long we keep it

We retain application information only for as long as necessary for the recruitment process and related record-keeping, after which it is securely deleted.

For full details of how we handle personal information, please see our Privacy Policy. If you have any questions about your application data, please contact us.

Make a Meaningful Contribution to Better Healthcare.

Executive Assistant & Clinical Operations Coordinator